When a medical device manufacturer outsources manufacturing, they aren’t just outsourcing product assembly; they are outsourcing their reputation. As a result, it is important not only to have an inspection and test strategy capable of catching defects before they escape the factory, but it is also important to eliminate defect opportunities.

Axiom Electronics is an electronics manufacturing services company that serves multiple mission-critical industries including medical, defense, and aerospace. In this Q&A, Andrew Kemper, President of Axiom Electronics, discusses key elements that lay a foundation focused on eliminating both defects and defect opportunities.

Sean Fenske: Can you expand a little on the concept of defect opportunities?

Andrew Kemper: While quality control focuses on catching any defects that slip into even a well-controlled process, quality assurance focuses on eliminating the issues that create…